We recently purchased a new high-end server for our office. Once it was up and running we realized that it was not configured correctly and the performance was actually worse than the 5+ year old server we were replacing. vitalEsafe diagnosed the problem, backed up the entire system, worked with our hardware vendor to fix the issue, and restored the entire system over a long weekend. vitalEsafe stepped in and got us out of a difficult situation and did it with zero downtime on their end throughout the entire process. Their attention to detail and accessibility during the transition was exactly what we needed for such a delicate situation and they proved to be a vital part of getting our very busy practice running efficiently.