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Time to Recover


The primary value proposition for a high quality backup and disaster recovery (BDR) system is the fact that it can get you back up and running faster after an event that causes a loss of data. Before committing to any BDR solution you should first evaluate your organization's hourly lost production cost (i.e. hourly cost of being down). Your lost production cost should not only include lost revenues from your clients but also the cost of paying people while they were not productive due to a computer failure. The higher this number is, the more you need a BDR that can get you back up and running quickly. shadowSafe has been designed to get you back up and running as quickly as is humanly possible.

Steps to recover a machine using a shadowSafe backup:

  • Boot the (new or old) system with our Recovery Environment CD-ROM
  • Locate the daily backup that you want to restore on your Synology NAS backup server (provided to you as part of your subscription). If your local backup was destroyed, we will ship you a replacement unit before you can secure new hardware.
  • Restore the machine.

Elapsed time: minutes for smaller systems, hours for larger systems

Steps to recover a machine using products from our competition:

  • Reinstall Microsoft Windows Operating System (if you can find the installation disks).
  • Run Windows updates (normally multiple times) until you are able to get all the security updates/patches that Microsoft has released since the disks were created.
  • Reinstall every application that was installed on the original system. If you had a fire, tornado, etc. good luck locating the software that you need (your CD-ROMS were destroyed by the same event that destroyed your computer). Unless you have IT personnel on your payroll, you will pay dearly for the time that this takes your consultant to locate, install, and reconfigure all your software modules. If you are running any legacy software to maintain access to data on older systems it is likely that all that is lost because you will have a very difficult time finding the old version of the software you were running to reinstall it.
  • If you don't have a local backup that work, download your backup from your backup provider's website (this can take days if you have a very small amount of data).
  • Restore the backup of your data files and pray that the versions of the software you install match the versions of your data files on your backups. If they don't you have more work to do.

Elapsed time: days for smaller systems, weeks for larger systems